WakeMeow

Or write to support@clicksparksoftware.com. Replies normally come within two business days.

Frequently asked

• My alarm did not ring

  Three things to check, in order. First, alarm permission: WakeMeow can only ring if iOS has allowed it to schedule alarms, and the home screen shows a yellow card if it has not — tap Allow, or go to the iPhone Settings app, find WakeMeow, and turn alarms on. Second, the alarm is on: the switch beside it on the home screen should be on, and a one-off alarm turns itself off after it rings. Third, volume: the Lock Screen alarm rings at your ringer volume and the cat show inside the app plays at your media volume, and WakeMeow cannot raise either for you. If all three are right and it still failed, email us with the time it should have rung and what the phone was doing. Focus modes and Silent should not stop it: the alarm is scheduled through Apple's alarm system, the same one the Clock app uses.

• The cat only started meowing when I opened the app

  That is how iOS works, not a fault. Apps cannot run in the background, so when your phone is locked the alarm is Apple's Lock Screen alert with your chosen cat sound. The cat itself, with the full escalation from purr to chaos, appears when you tap Open on that alert. If you want the cat there from the first second, use Nightstand (the button on the home screen next to the next alarm): leave the phone plugged in with WakeMeow open, and the screen stays on, dimmed, with your cat asleep next to the clock, so the show starts the moment the alarm does.

• Can I stop it from the Lock Screen without the cat?

  Yes, unless you turned on Stubborn cat for that alarm. With it on, Stop on the Lock Screen only buys a minute: the cat comes back until you dismiss the alarm inside the app. It is off by default; find it under “Snooze and more” when editing an alarm.

• Snoozing made the cat angrier

  Yes. Each snooze moves the cat up one mood, or two in hard mode, and it carries a grudge into the next morning if you snoozed a lot. Snoozes also get a minute shorter each time. You can set a snooze limit, or turn snooze off, per alarm.

• The cat sounds are not real cats

  Correct, in this version. The sounds are synthesised placeholders while recorded cat audio is prepared. Settings → Sound check plays each one and says which are placeholders.

• Where is my data, and can you see it?

  On your phone, and no. There is no account, no sign-in and no WakeMeow server. See the privacy policy at https://clicksparksoftware.com/apps/wakemeow/privacy/.

• How do I delete everything?

  Settings (the gear on the home screen), then Delete all my data. It removes every alarm, cat, custom profile, morning record and setting, and there is no copy anywhere else, so it cannot be undone. Deleting the app does the same.

• What does Pro include, and is it a subscription?

  Pro is a single purchase, yours for good. It unlocks every colour, pattern and size, up to five cats at once, the fiercer escalation presets and the editor to build your own, the premium personalities, random modes and all alarm sounds. The free version is a complete alarm clock with one cat you can name. Cosmetic packs, such as Fancy Eyes, are separate small purchases and are not part of Pro. Prices are shown in the app, from the App Store, in your currency.

• Restore purchases

  Settings, then Restore purchases. Purchases are tied to your Apple Account, so they follow you to a new phone.

• I changed phones and my cats are gone

  WakeMeow stores everything on the phone and has no cloud copy, so it moves only if your phone's own backup moved it (iCloud Backup or a Finder backup). Pro and packs are restored with the Restore purchases button.