Beamie

Questions and problems come straight to us. Include your device model and the app version from the settings screen, and the first reply will be a useful one.

Or write to support@clicksparksoftware.com. Replies normally come within two business days.

Frequently asked

• Why is a message not getting through?

  Beamie needs line of sight, a steady aim and darkness. Hold both phones still, point the flashlight straight at the other camera, dim the lights, and try a slower speed — slower speeds reach further and survive shaky hands.

• Why does an encrypted message take so long?

  Light carries only a few bits a second. Encryption adds a fixed overhead to every message, so a short encrypted message takes about a minute where the same public one takes seconds. The app shows the real time before you send.

• How do I share a Private Channel?

  Create the channel, then show the other person its Channel Code — in person, on paper, or by a route you already trust. The code is never sent by light, so someone watching your flashes cannot learn it.

• Can I use Beamie in an emergency?

  Do not rely on it. A message can be missed entirely, and Beamie cannot summon help. In a real emergency, call your local emergency number.

• What is free, and what does Pro add?

  Free: every Quick Message including the safety messages with no limit, 20 other sends a day, unlimited receiving and decrypting, and one saved Private Channel. Beamie Pro is a one-time purchase that adds writing your own messages, unlimited sending, unlimited Private Channels and the games.

• Does it work on iPad?

  No. Sending needs a flashlight, which most iPads do not have, so Beamie is for iPhone only.