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Support

AssetProof

Questions and problems come straight to us. Include your device model and the app version from the settings screen, and the first reply will be a useful one.

Email about AssetProof

Or write to support@clicksparksoftware.com. Replies normally come within two business days.

Frequently asked

  • Where is my inventory stored?

    On your device. If you turn on iCloud backup, a copy is also kept in your own iCloud account, which is what lets a new phone restore the inventory. Either way it goes to you and never to us — there is no account and no ClickSpark server.

  • Can I get the data out?

    Yes — export as a PDF report or a CSV file, with photos attached to the PDF.

  • Is there a limit on items or photos?

    No app-imposed limit. The practical limit is the free storage on your device.

Reporting a bug

What you did, what you expected, and what happened instead. A screenshot is worth a paragraph. If the app crashed, say what you were doing at the moment it went.