Skip to content

Support

IPScope

Please include your device model, its iOS or Android version, the tool you were using and the target type (for example a LAN address or a public hostname).

Email about IPScope

Or write to support@clicksparksoftware.com. Replies normally come within two business days.

Frequently asked

  • Why does IPScope want my location?

    Only to show the Wi-Fi network name. iOS and Android hide it from apps without location permission. IPScope never records or sends your location, and every tool works without it.

  • Why can't it find devices on my network?

    On iPhone and iPad, allow Local Network access (Settings → Privacy & Security → Local Network → IPScope). Some devices ignore ping and have no open ports on the ones probed, and guest or isolated Wi-Fi networks block devices from seeing each other.

  • Why do some tools say they are unavailable on my phone?

    Mobile operating systems restrict some low-level networking. Where a platform does not allow a tool to work reliably, IPScope disables it and explains why rather than showing results it cannot trust.

  • What is free, and what does Pro add?

    Free includes network information, ping, TCP ping, single port checks, DNS and reverse DNS, public IP, the port reference, a basic TCP client, the subnet calculator and recent history. IPScope Pro is a one-time purchase that adds the full port and subnet scanners, listeners, UDP client, TLS inspector, HTTP tester, mDNS browser, subnet designer, custom DNS servers, unlimited history and favourites, and export.

  • How do I restore my Pro purchase?

    Open Settings and tap Restore purchase, signed in to the same Apple Account or Google account that bought it.

Reporting a bug

What you did, what you expected, and what happened instead. A screenshot is worth a paragraph. If the app crashed, say what you were doing at the moment it went.